December 18 , 2009

Dear Valued Nicros Customer,

As many of you are aware, the climbing industry is currently experiencing a rather unfortunate situation with MSA Auto Belays.  The recall of these MSA units affects our industry, the providers, distributors, and most importantly you, the end users.  Nicros is committed to the best customer service possible and this notification has been sent to clarify the current situation to the best of our knowledge.  Nicros is committed to doing everything possible to work with MSA and their representatives to address this challenge. While the situation and its resolution are not in our control, we want you to know that we will be working diligently on your behalf.

Earlier you were provided information with respect to the Stop Use Notice issued by MSA and the United States Consumer Product Safety Commission related to the MSA Redpoint Descender as well as the MSA Auto-Belay Descender.  To the extent you have not done so already, immediately stop using either of these products.  The use of these devices could cause serious bodily injury, even death.  If you decide to continue using these devices it is at your own risk and Nicros will not be liable in any way, shape or form for any injuries that result from the use of these devices.

Nicros is exploring options to recover the costs associated with these devices.  To assist us in this endeavor we ask you to remove the devices from where they are currently installed and store them in a safe location.  Under any circumstances do NOT destroy these devices.  Do not remove any tags or other identifying information, such as product number or serial number, which is contained on the device.  We appreciate your assistance as we work through the issues surrounding the Stop Use directive.  As further updates become available, we will pass them on to you.

Currently we have had little response or direction from MSA.  Most communication is coming to us through the Climbing Wall Association (CWA) to which Nicros is a member and I am on the Board of Directors. The Board is considering using the CWA and the size of its membership to better facilitate communication with MSA.  If you are not a member of the CWA this will not affect you in any way however, we do encourage that you become a member. This situation is a good example of how a trade association can benefit everyone involved.

As for the current status, it is clear that the MSA Redpoint Descender will not be an option as an Auto Belay in the near future. We are advising that all customers that need auto belay units to continue using their climbing walls consider the alternative air/pneumatic units and move promptly to replace the MSA units. Personally, as the owner of several climbing gyms, I have also been affected by the MSA recall.  Fortunately, our facilities also feature about 50 of the air/pneumatic devices and we have had no problems.  Nicros sells these units and select manufacturers are currently offering additional discounts in order to help lower the cost of these units during this transition.  Many of you are considering making the change and as such, the demand as well as the waiting period is increasing every day.  You might want to get your order in early.  Please feel free to contact our excellent sales staff at 800-699-1975 or locally at 651-778-1975.

This letter as well as any other communications regarding this situation will be posted on our website at  You can check this site at any time for updates.  Please forward this correspondence to all individuals that need be aware of this situation.

We apologize for any inconvenience and will keep you posted as additional information becomes available.


Nate Postma


Outdoor Retailer Summer Market

Thursday, May 7th, 2015

Join us at ORSM 2015! August 5–8 | Salt Lake City, Utah We’ll be sharing a booth with Organic, so stop by to learn more about our newest products! Outdoor Retailer | Overview | Register

CWA Summit 2015

Friday, May 1st, 2015

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Nicros Receives Patent for an Auto Belay Safety System™

Monday, May 27th, 2013

Saint Paul, MN – May 27, 2013 – Nicros is proud to receive a patent on the new Auto Belay Safety System™ (A.B.S.S.™ – Patent Number 8,408,360). This important device provides climbers, climbing wall owners and climbing wall operators a warning for users forgetting to attach to the Auto Belay devices on a climbing wall. Read More

Wild Country Voluntary Recall Notice – Helium Carabiner

Tuesday, December 11th, 2012

Wild Country has issued a voluntary recall for Wild Country Helium Carabiner and Quickdraws.

Paul Robinson Visits Minnesota

Thursday, May 3rd, 2012

Paul Robinson came into town to shape a few sets for Nicros 2013 line

New Holds from Nicros

Wednesday, February 15th, 2012

New sets include holds shaped by Nicros athletes Alex Johnson and Jon Cardwell

VE-Minneapolis’ Grand Opening & Pro Climber Alex Johnson

Thursday, November 17th, 2011

VE-Minneapolis now open with walls built by Nicros.

Construction Update on VE – Minneapolis

Tuesday, July 26th, 2011

New photos of construction progress!

Recall of Petzl GRIGRI 2

Monday, June 20th, 2011

Concerns all GRIGRI 2’s (D14 2O, D14 2G, D14 2B) with the first five digits of the serial number between 10326 and 11136

Counterfeit Petzl Product

Thursday, June 16th, 2011

Petzl has discovered counterfeit versions of four products

CAMP Recalls Carabiners and Quickdraws

Thursday, June 16th, 2011

CAMP has voluntarily recalled Photon carabiners, and Photon and Mach Express quickdraws.

Construction of Vertical Endeavors Mpls. begins!

Wednesday, March 2nd, 2011

Nicros begins construction of  Vertical Endeavors’ new 25,000 square foot climbing facility in Minneapolis, MN.

DMM Recall on Dragon Camming Device

Wednesday, February 23rd, 2011

Size 4 & 5 now added to original recall of Dragon 6

MSA Service and Replacement Line Refund Announced

Monday, March 15th, 2010

MSA is offering an additional pro-rated refund of the service costs for service performed by MSA or an authorized MSA dealer on Redpoint and affected Auto-Belay Descenders.


Friday, December 18th, 2009

Letter to Nicros customers from President, Nate Postma, addressing MSA Auto Belay recall.


Friday, November 6th, 2009

Stop Use Notice still in effect for MSA Redpoint Descenders and Auto-Belay Descenders.


Thursday, October 15th, 2009

MSA issues stop use notice for Redpoint Descenders and Auto-Belay Descenders.

Nicros Receives Patent Number 7,524,269 for Extreme Hold Technology™

Tuesday, April 28th, 2009

Nicros patented technology revolutionizes the way large individual climbing holds are made.

Nicros Introduces Corn/Soy-Based Resin into handholds

Wednesday, April 1st, 2009

Nicros is proud to be the first climbing handhold manufacturer to introduce the use of an environmentally-conscious, Corn/Soy-Based resin into its Super-Mix™ recipe.

New England Ropes / Maxim Issues Recall Notice

Tuesday, July 29th, 2008

Maxim announces voluntary recall of Maxim’s Apogee 9.1mm Dynamic Climbing Line and Maxim’s Pinnacle 9.5mm Blue std Dry Dynamic Climbing Line.

Recall on Petzl Carabiners

Wednesday, November 1st, 2006

Petzl voluntarily announces recall of Am’D Ball-Lock and William Ball-Lock carabiners.