November 6, 2009

On November 3, 2009, MSA issued an update to the stop use notice dated 10/14/2009 for certain products described below.

As you are already aware, MSA issued a Stop Use Notice on Redpoint and Auto-Belay Descenders on October 14, 2009. The Stop Use Notice was emailed and mailed to all Redpoint and affected Auto-Belay purchasers that MSA has on record. In addition, this notice has been circulated via the Internet through climbing wall organizations and social networking sites, and it has been posted on the MSA website. We have made every effort to ensure that all users of the Redpoint and Auto-Belay Descenders have been notified of this situation.

We understand the difficulties and challenges that our Stop Use Notice creates for owners of climbing walls and/or climbing gyms, and we regret any inconvenience that users may experience as a result of this equipment being out of service. However, user safety is our primary concern.

Both units involved in the reported accelerated descents, specified in the recent Stop Use notice, have been returned to us for evaluation. Our review discovered no evidence of any physical damage that would have affected the rate of descent. Over the past two weeks, we have conducted a Thorough investigation and several key performance tests in attempt to pinpoint the root cause of the reported accelerated descents. We have dimensionally checked the brakes, induced stresses on the brakes and one-way bearing in several ways, and conducted a dimensional and chemical analysis of the bearing; however, to date, our testing has not produced an accelerated descent. Bearings have been sent to the bearing manufacturer for further independent analysis, and we are currently awaiting a report. We are also conducting additional tests to determine the effect of vibration on the performance of the bearing. We expect to have the results of these tests in approximately one week.

It is important that the Stop Use remain in effect. Please do not use any Redpoint Descender or affected Auto-Belay Descender until advised by MSA. As a reminder, the Stop Use Notice applies to the following descender units:

  • All Redpoint Descenders (part numbers 10024873, 10027646, and 10027798) regardless of the date the unit was manufactured or last serviced
  • Auto-Belay Descenders (part number 10021806) manufactured or last serviced on or after June 30, 2000

Rest assured we are making every effort to complete our investigation as quickly as possible and, more importantly, provide you with an effective and safe resolution to this matter.

As additional information becomes available, we will be sure to communicate it to you in a timely fashion. We appreciate your patience and understanding as we work to provide you with the answers you need.

If you have any questions, please contact MSA Customer Service at 1-800-MSA-2222 or 412-967-3000. If you would like to view the original notice it is HERE.

Outdoor Retailer Summer Market

Thursday, May 7th, 2015

Join us at ORSM 2015! August 5–8 | Salt Lake City, Utah We’ll be sharing a booth with Organic, so stop by to learn more about our newest products! Outdoor Retailer | Overview | Register

CWA Summit 2015

Friday, May 1st, 2015

Join us at CWA Summit 2015! May 28–30 | Boulder, Colorado Visit Michael at the lead sponsor booth to learn more about our new 5.15™ climbing wall system! Climbing Wall Association | Schedule | Register

Nicros Receives Patent for an Auto Belay Safety System™

Monday, May 27th, 2013

Saint Paul, MN – May 27, 2013 – Nicros is proud to receive a patent on the new Auto Belay Safety System™ (A.B.S.S.™ – Patent Number 8,408,360). This important device provides climbers, climbing wall owners and climbing wall operators a warning for users forgetting to attach to the Auto Belay devices on a climbing wall. Read More

Wild Country Voluntary Recall Notice – Helium Carabiner

Tuesday, December 11th, 2012

Wild Country has issued a voluntary recall for Wild Country Helium Carabiner and Quickdraws.

Paul Robinson Visits Minnesota

Thursday, May 3rd, 2012

Paul Robinson came into town to shape a few sets for Nicros 2013 line

New Holds from Nicros

Wednesday, February 15th, 2012

New sets include holds shaped by Nicros athletes Alex Johnson and Jon Cardwell

VE-Minneapolis’ Grand Opening & Pro Climber Alex Johnson

Thursday, November 17th, 2011

VE-Minneapolis now open with walls built by Nicros.

Construction Update on VE – Minneapolis

Tuesday, July 26th, 2011

New photos of construction progress!

Recall of Petzl GRIGRI 2

Monday, June 20th, 2011

Concerns all GRIGRI 2’s (D14 2O, D14 2G, D14 2B) with the first five digits of the serial number between 10326 and 11136

Counterfeit Petzl Product

Thursday, June 16th, 2011

Petzl has discovered counterfeit versions of four products

CAMP Recalls Carabiners and Quickdraws

Thursday, June 16th, 2011

CAMP has voluntarily recalled Photon carabiners, and Photon and Mach Express quickdraws.

Construction of Vertical Endeavors Mpls. begins!

Wednesday, March 2nd, 2011

Nicros begins construction of  Vertical Endeavors’ new 25,000 square foot climbing facility in Minneapolis, MN.

DMM Recall on Dragon Camming Device

Wednesday, February 23rd, 2011

Size 4 & 5 now added to original recall of Dragon 6

MSA Service and Replacement Line Refund Announced

Monday, March 15th, 2010

MSA is offering an additional pro-rated refund of the service costs for service performed by MSA or an authorized MSA dealer on Redpoint and affected Auto-Belay Descenders.


Friday, December 18th, 2009

Letter to Nicros customers from President, Nate Postma, addressing MSA Auto Belay recall.


Friday, November 6th, 2009

Stop Use Notice still in effect for MSA Redpoint Descenders and Auto-Belay Descenders.


Thursday, October 15th, 2009

MSA issues stop use notice for Redpoint Descenders and Auto-Belay Descenders.

Nicros Receives Patent Number 7,524,269 for Extreme Hold Technology™

Tuesday, April 28th, 2009

Nicros patented technology revolutionizes the way large individual climbing holds are made.

Nicros Introduces Corn/Soy-Based Resin into handholds

Wednesday, April 1st, 2009

Nicros is proud to be the first climbing handhold manufacturer to introduce the use of an environmentally-conscious, Corn/Soy-Based resin into its Super-Mix™ recipe.

New England Ropes / Maxim Issues Recall Notice

Tuesday, July 29th, 2008

Maxim announces voluntary recall of Maxim’s Apogee 9.1mm Dynamic Climbing Line and Maxim’s Pinnacle 9.5mm Blue std Dry Dynamic Climbing Line.

Recall on Petzl Carabiners

Wednesday, November 1st, 2006

Petzl voluntarily announces recall of Am’D Ball-Lock and William Ball-Lock carabiners.